All Systems Operational

Uptime over the past 90 days. View historical uptime.
Discover Portal - US Operational
Discover Portal - AU Operational
Discover Portal - UK Operational
Discover Portal - DE Operational
Discover Portal - CA Operational
Discover Portal - US GOV Operational
Licencing Portal (NLS) Operational
NLP - US Operational
API (Test Environment) Operational
API 2 (Test Environment) Operational
Keycloak - Nuix SaaS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 1, 2026

No incidents reported today.

Sep 30, 2026

Discover US Portal - Intermittent login issues.
Resolved - This incident has been resolved.
Sep 30, 17:14 UTC
Update - We are continuing to investigate this issue.
Sep 30, 15:55 UTC
Investigating - We are currently investigating this issue.
Sep 30, 14:54 UTC

Sep 29, 2026

No incidents reported.

Sep 28, 2026

Discover Monthly System Maintenance – AMER (US & CANADA)
Completed - The scheduled maintenance has been completed.
Sep 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 28, 06:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 02:00 UTC
Discover Monthly System Maintenance – EMEA (LONDON & FRANKFURT)
Completed - The scheduled maintenance has been completed.
Sep 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 23:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 02:00 UTC

Sep 27, 2026

Sep 26, 2026

No incidents reported.

Sep 25, 2026

No incidents reported.

Sep 24, 2026

No incidents reported.

Sep 23, 2026

No incidents reported.

Sep 22, 2026

No incidents reported.

Sep 21, 2026

Self-service password reset temporarily unavailable
Resolved - This incident has been resolved.
Sep 21, 01:40 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 01:40 UTC
Update - A hotfix has been tested, and will be applied on Sunday 20th Sep 2026.
Sep 17, 21:27 UTC
Identified - Users are currently unable to reset their own passwords. Please contact support for assistance with password resets.
Aug 28, 00:25 UTC

Sep 20, 2026

Nuix Licensing Service - Keycloak authentication
Completed - The scheduled maintenance has been completed.
Sep 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 20, 20:00 UTC
Scheduled - NLS authentication service maintenance.

Existing licence sessions: active sessions will continue uninterrupted.

New licence sessions: Licence sessions started during the maintenance window will be interrupted when the upgrade is completed.

User management changes: Any user management actions (created, updated, or deleted) during the maintenance window may not be retained after the upgrade.

We advise against making user management changes between 6am-8am AEST on Monday 21st September.

We will confirm once the upgrade is complete and self-service password reset is back in service.

If you have any questions, please don't hesitate to reach out to our support team.
Sep 15, 01:12 UTC

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Discover Monthly System Maintenance – APAC
Completed - The scheduled maintenance has been completed.
Sep 18, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 17:00 UTC
Scheduled - We will be undergoing scheduled maintenance during this time.
Sep 4, 02:00 UTC

Sep 17, 2026

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